Blog
The Silent Sales Killer: Credit Anxiety (And What to Do About It)
The automotive industry is facing a unique set of challenges right now, largely due to affordability pressures, complicated by the recently announced tariffs. Different automakers are exposed differently based on their manufacturing and parts sourcing, with some better positioned than others to absorb the costs, especially in the short term. Meanwhile, dealers currently have a…
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Blog
AI and Car Dealerships: A Closer Look at the Changes
Artificial intelligence—or AI—isn’t just a buzzword tossed around at tech conferences anymore. As adoption grows, AI in the automotive industry is becoming a real factor in day-to-day dealership operations. It’s showing up in more places than many of us might realize. From digital marketing and lead follow-up to inventory management and F&I, AI is helping…
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Blog
Modern Conveniences for Your Dealership Showroom
Car buyers today aren’t just looking for the right vehicle—they’re looking for the right experience. They expect fast, seamless transactions everywhere else—whether they’re ordering online, transferring money through a banking app, or checking into a hotel with a mobile key. Then they visit a dealership, and suddenly, the process slows down. Too many steps, too…
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Blog
How to Leverage Customer Reviews to Build Trust & Drive Sales
Ever had a customer walk in already convinced they’re not going to like you? You can spot them a mile away. Arms crossed. Eyebrows raised. That “prove me wrong” look on their face. They are not there to browse, they are there to fact-check. ...
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Blog
Dealer Tools: Keys to Your Dealership’s Success
Are your dealership tools helping or hurting? Learn how to get more out of the tools you are already paying for to close deals faster and more profitably....
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Blog
Transform the Transaction: The Power Duo of Pre-Desking and Automotive Desking Software
If service was slow or the pricing was unclear when you visited a restaurant or store, how likely would you be to return? The same applies to car buyers....
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Case Studies, Guides & More
Case Study
A 60 Second Process Change Decreases Transaction Times by Over 60 Minutes
A 60 Second Process Change Decreases Transaction Times by Over 60 MinutesExcerpt: When it comes to buying (and selling) a car, both consumers and dealers want to save time. According to a Cox Automotive study, less than 1% of consumers like the sales process…...
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Case Study
A Wake-up Call on ID Fraud Leads to More Sales
A Wake-up Call on ID Fraud Leads to More SalesExcerpt: When it comes to buying (and selling) a car, both consumers and dealers want to save time. According to a Cox Automotive study, less than 1% of consumers like the sales process…...
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Survey Report
eLEND 2023 Transparency Report
eLEND 2023 Transparency Report98% of dealers report a balancing act between customers' expectations of transparency and the dealership’s financial success. In this July/August 2023 survey of auto dealerships, eLEND Solutions investigates auto dealer perceptions of how they, consume...
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