Case Studies, Guides & More
Survey Report
The $4.7 Billon Dollar Opportunity
The $4.7 Billon Dollar OpportunityDealers report they are losing sales because of mismatches between initial payment quotes and final lender terms, but if this gap is solved, the vast majority of dealers surveyed predict gross profits and F&I penetration would significantly increase....
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Case Study
A 60 Second Process Change Decreases Transaction Times by Over 60 Minutes
A 60 Second Process Change Decreases Transaction Times by Over 60 MinutesExcerpt: When it comes to buying (and selling) a car, both consumers and dealers want to save time. According to a Cox Automotive study, less than 1% of consumers like the sales process…...
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Case Study
A Wake-up Call on ID Fraud Leads to More Sales
A Wake-up Call on ID Fraud Leads to More SalesExcerpt: When it comes to buying (and selling) a car, both consumers and dealers want to save time. According to a Cox Automotive study, less than 1% of consumers like the sales process…...
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Survey Report
eLEND 2023 Transparency Report
eLEND 2023 Transparency Report98% of dealers report a balancing act between customers' expectations of transparency and the dealership’s financial success. In this July/August 2023 survey of auto dealerships, eLEND Solutions investigates auto dealer perceptions of how they, consume...
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Survey Report
Is Identity Fraud Jeopardizing Digital Retailing Profitability?
Is Identity Fraud Jeopardizing Digital Retailing Profitability?A new dealership identity fraud survey from eLEND Solutions reveals significant increases in identity fraud and losses since the pandemic – with over half a billion in identity fraud losses in 2022 alone; dealers weigh in on causes and a possible soluti...
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Guide
5 Ways to Protect Your Dealership from Identity Fraud Risks
5 Ways to Protect Your Dealership from Identity Fraud RisksSelling a car – only to discover later that the transaction turned out to be fraudulent – is a shared and often not talked about fear across the retail automotive industry. It is an expensive problem that risks damaging your reputation. Not to mention...
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