The sophistication of identity fraud scams has increased dramatically, driving the need for advanced identity proofing solutions. Simply put, photocopying ID’s and manually verifying identities is too slow and too inaccurate to rely on.
The right technology reduces customers frictions and is usually both faster and much more accurate than even the best-optimized manual methods can be.
Some of Our Customers
We work with all dealership types, all brands and some of the largest dealer groups in the country
Our Identity Solutions
The most effective fraud prevention strategy demands a layered, multi-factor combination of identity verification technologies.
1. ID Drive™
Protect your dealership from identity fraud risks with our advanced driver license authentication solution - powered by the same authentication technology used by the Department of Homeland Security. ID Drive™ performs 50+ forensic tests for robust authentication of any driver license from the U.S., plus 160 other countries and territories.
2. ID Drive™ Mobile
Quickly scan and digitize the data from any U.S. driver license – anytime, anywhere with any smartphone. Checks for front-side and barcode data consistency, securely processes the scan results to your dashboard and exports the data into your CRM. DL data and image captures are stored on our ‘certified’ secure servers for 7 years.
3. IDentify
A combination of multi-factor identity verification solutions designed to detect synthetic and true name fraud red flags - and replace traditional OW questions to establish "proof of presence" in an interaction for start-to-finish risk free selling.
How Much Can You Do In Less Than 1 Minute?
(How It Works)
1. Intelligent Data Capture & Export
Instant DL capture is processed securely in the cloud – saving time and impressing customers. Exports captured information into any CRM platform. Option to append the vehicle of choice and sales agent as part of the lead record.
2. Automated ID Authentication
In just 6 seconds, authenticate any version of any driver's license or any other government issued ID from the U.S., Canada, and Mexico + 158 other countries and territories. Includes management alerts and notifications.
3. Finance Pre-Qualification
Optional credit solution feature converts a DL scan into a consumer consented pre-qualification. Lead information is exported into your CRM. Option to push the full credit report and FICO score directly into DealerTrack or RouteOne for decisioning.
4. Identity Verification
Optional feature verifies the customers PIl (including address, name, phone and the individuals unique ID combination of Name, DoB & SS#) & establishes "proof of presence" to reduce the risk from consumer-not-present fraud tactics.
Dealer Advantages
(Benefits)
More Opportunities
Intelligent data capture and real-time CRM lead export takes seconds, ensures you capture and work so many more, often missed, in-store leads. Configurable to append lead record with vehicle of choice and assigned salesperson.
Accountability & Speed
Embedded technology automates several manual/paper-based steps in the sales process - streamlining workflows and reducing average transaction times by up to 60 minutes.
Sell More Cars
Optional soft credit check pre-screen or pre-qualification feature quickly converts a DL scan into a consumer consented pre-qualification at any point in your sales process. Pre-test drive, pre-qualified customers average 40% closing ratios.
Enhanced Buying Experience
Frictionless ID verification and simplified workflows lead to a faster moving buying experience – creating new profit opportunities and improving CSI.
More Time, More Money
Digitized, purified information lowers the chances of incorrect paperwork and reduces contracting time. Happier customers and more time to sell translates to increases in product penetration and PVR.
Protects Your Dealership
Standardized, fully compliant & secure data capture/export + forensic authentications reduces compliance risks and identity fraud threats - protecting your customers and your reputation.
Two Fraud In-Progress Arrests in 1 Night
Like many challenges facing retail automotive, the problem of fraud will never go away.
Check out this story on KPRC-2 Houston discussing HPD’s crack down on fraud at car dealerships in the Houston area.
What Our Customers Are Saying
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“Shaving time off every deal makes a real impact and that’s exactly what this product does. Our credit workflow is now fully digital, eliminating all the manual steps from our previous process It plugged into our existing systems with little to no disruption. Our customers like being able to complete steps on their own and get immediate credit decisions. And we’re closing deals faster than ever. It’s paid off big time for us!”
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“Managing credit apps used to slow us down, but eLEND’s Showroom Credit Product changed that. Paperless credit applications, remote doc uploads, and digital signatures keep deals moving without the usual holdups. The setup was quick, the dashboard keeps everything organized, and it works seamlessly with our process. Solid tool, great support—exactly what we needed.”
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“The showroom credit bundle has taken our process to the next level! What I appreciate most is how it’s improved the buyer’s experience—it’s faster, more convenient, and exactly what today’s customers expect. Plus, it’s fairly priced, which makes it a win-win for everyone involved. If you’re looking for a solution that saves time and works effortlessly, I highly recommend it. It’s been a fantastic addition to our operations.”
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“Since implementing eLEND’s digital retailing credit product, we’ve seen a steady increase in credit apps and finance leads at Ray Price Mazda. More buyers are completing credit apps online, making the process smoother and faster in-store. The added efficiency has improved closing rates, and the ROI was clear from the start. Well worth it!”
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“Overall, I highly recommend eLEND Solutions showroom credit solution. This platform adds immense value to our dealership, enabling us to close deals faster and provide a better user experience for our customers. We have always enjoyed using this platform, and it has truly made our operations more efficient.”
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“Switching to eLEND’s showroom credit solution has been a serious upgrade to our workflow. Eliminating paper credit apps and re-keying is saving us almost 15 minutes per deal, keeping things moving faster and reducing errors. The best part? It integrated seamlessly with our existing systems, and our team was up and running in no time. Huge time-saver! And John’s support is next level—any issues we have, I feel like he knows about it before we do!” -
“Getting the showroom credit product up and running at Caruso Mazda of Long Beach was quick and painless. It plugged right into our existing workflow with no disruption, and our team picked it up immediately. Since implementing it, we’ve seen higher closing ratios and a smoother deal process. It’s exactly the kind of efficiency every dealership needs.”
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“The credit tool makes it easy to accurately quote clients without generating a hard inquiry. Very easy to use for both the client and dealership staff. Support has been amazing. They are always available for new user training, periodically checks in on my team, and is always responsive to our requests.”
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“We’ve been an eLEND client for almost 20 years. The showroom app is secure, easy to use and accurate. I work with many vendors and the quick and responsive support we get from your entire team is unmatched. Frankly, we’d pay more for what you provide us. Highly recommend!”
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“Shaving time off every deal makes a real impact and that’s exactly what this product does. Our credit workflow is now fully digital, eliminating all the manual steps from our previous process It plugged into our existing systems with little to no disruption. Our customers like being able to complete steps on their own and get immediate credit decisions. And we’re closing deals faster than ever. It’s paid off big time for us!”
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“Managing credit apps used to slow us down, but eLEND’s Showroom Credit Product changed that. Paperless credit applications, remote doc uploads, and digital signatures keep deals moving without the usual holdups. The setup was quick, the dashboard keeps everything organized, and it works seamlessly with our process. Solid tool, great support—exactly what we needed.”
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“The showroom credit bundle has taken our process to the next level! What I appreciate most is how it’s improved the buyer’s experience—it’s faster, more convenient, and exactly what today’s customers expect. Plus, it’s fairly priced, which makes it a win-win for everyone involved. If you’re looking for a solution that saves time and works effortlessly, I highly recommend it. It’s been a fantastic addition to our operations.”
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“Since implementing eLEND’s digital retailing credit product, we’ve seen a steady increase in credit apps and finance leads at Ray Price Mazda. More buyers are completing credit apps online, making the process smoother and faster in-store. The added efficiency has improved closing rates, and the ROI was clear from the start. Well worth it!”
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“Overall, I highly recommend eLEND Solutions showroom credit solution. This platform adds immense value to our dealership, enabling us to close deals faster and provide a better user experience for our customers. We have always enjoyed using this platform, and it has truly made our operations more efficient.”
-
“Switching to eLEND’s showroom credit solution has been a serious upgrade to our workflow. Eliminating paper credit apps and re-keying is saving us almost 15 minutes per deal, keeping things moving faster and reducing errors. The best part? It integrated seamlessly with our existing systems, and our team was up and running in no time. Huge time-saver! And John’s support is next level—any issues we have, I feel like he knows about it before we do!”
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“Getting the showroom credit product up and running at Caruso Mazda of Long Beach was quick and painless. It plugged right into our existing workflow with no disruption, and our team picked it up immediately. Since implementing it, we’ve seen higher closing ratios and a smoother deal process. It’s exactly the kind of efficiency every dealership needs.”
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“The credit tool makes it easy to accurately quote clients without generating a hard inquiry. Very easy to use for both the client and dealership staff. Support has been amazing. They are always available for new user training, periodically checks in on my team, and is always responsive to our requests.”
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“We’ve been an eLEND client for almost 20 years. The showroom app is secure, easy to use and accurate. I work with many vendors and the quick and responsive support we get from your entire team is unmatched. Frankly, we’d pay more for what you provide us. Highly recommend!”
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“Shaving time off every deal makes a real impact and that’s exactly what this product does. Our credit workflow is now fully digital, eliminating all the manual steps from our previous process It plugged into our existing systems with little to no disruption. Our customers like being able to complete steps on their own and get immediate credit decisions. And we’re closing deals faster than ever. It’s paid off big time for us!”