Identity Verification Solutions

  • Protect the integrity of your high value transactions.
  • Safeguard your reputation, your customer and your bottom line.
  • Sell more cars faster. And safer.

Fraud proof your dealership while meeting your KYC requirements as part of a connected retailing experience leveraging the most advanced identity verification platform in retail automotive.

Get Started


Fraud proof your dealership while meeting your KYC requirements as part of a connected retailing experience leveraging the most advanced identity verification platform in retail automotive.

Get Started


Our Identity Verification Solutions

Identity fraud risks are a growing and expensive problem for dealers. Our layered identity verification platform includes a combination of identity proofing technologies designed to protect your dealership from these risks.

Sell More Cars Faster. And Safer.

Our layered identity verification platform includes a combination of identity proofing technologies designed to protect your dealership from identity fraud risks.

Play Video
ID Drive Solution

ID Drive™

In just 6 seconds, our driver license authentication solution performs 35 forensic tests for advanced authentication of any government issued identity document.  Digital data capture and real time CRM export ties the customer, the test-drive vehicle and sales agent together as part of the lead record. 

ID Drive™ Mobile

Perfect for remote test drives, quickly scan and extract the data from any U.S. driver license. Checks for front-side and barcode data consistency, securely processes the scan results to your dashboard and exports the data into your CRM. DL data and image captures are stored on our ‘certified secure’ servers for 7 years

ID Drive Mobile Solutions
Identify (Database Checks)

IDentify

A combination of multi-factor identity verification solutions designed to detect synthetic and true name fraud red flags by:

  1. Verifying the customer's PII (including address, phone, DOB, and the individual's unique ID combination of Name, DOB & SS#) and
  2. Establishing "proof of presence" to ensure the identity being used belongs to a real, physically present person

DMV Real-Time

Data extracted from driver license documents is matched up with the State DMV's database in real time to determine whether or not the information provided on the license is legitimate and reliable. The data verification checks provide 100% accurate data every time, with little to no wait time - even on busy weekends and especially without the manual labor of inputting the information into the system.

DMV Real Time

What Sets Us Apart?

Proven, Trusted Technology

Unlike basic ID scanners, our document authentication solution is powered by the same technology used by Homeland Security and Border Patrol Agencies across the world.  ID DriveTM has ‘red flagged’ over 30,000 ID scans in just the last year.

Sell More Cars

Only this identity verification solution can convert a driver license scan into a consumer consented pre-qualification. And do it in less than one minute.

Flexibility

Unifying integrations and almost endless configuration options give you the flexibility to determine what advantages and workflows work best for your strategy, your processes, and your customers.

Advantages & Benefits

  • Safeguards
    Your Dealership:

    Our authentication technology has ‘red flagged’ over 30,000 ID scans in the last year. Standardized, fully compliant identity verifications reduce compliance risks and identity fraud threats – protecting your customers, your reputation and your bottom line.

    Better Buying
    Experiences:

    Simplified workflows and frictionless identity verifications improves the speed and quality of your customers transition to and through F&I – significantly boosting customer satisfaction and loyalty.

    Growth
    Driver:

    Improved efficiencies combined with higher F&I throughput positively impacts volume, revenue and profitability.

  • More Sales
    Opportunities:

    Intelligent data capture and real-time CRM export takes seconds, ensures you capture and work so many more, often missed, in-store leads.

    Accountability
    and Speed:

    Embedded technology automates several manual/paper-based steps in the sales process – reducing average transaction times by up to 60 minutes.

    Customer
    Satisfaction:

    Frictionless ID verification, and simplified workflows lead to a faster moving buying experience – creating new profit opportunities and improving customer satisfaction.

  • More
    Time:

    Purified and standardized information protects the integrity of the transaction and improves contracting accuracy and consistency – streamlining document prep and contracting time.

    More Revenue
    Opportunities:

    Happier customers and more time to educate translates to improved engagement, higher conversion rates and enhanced customer experiences.

    Faster F&I
    Turns:

    Accurate and validated contracting information ultimately leads to faster funding approvals, reduced compliance and chargeback risks – and increased dealership profitability.

How Our Identity Verification Solutions Work

Our layered identity verification platform includes a combination of identity proofing technologies designed to protect your dealership from these risks.

  • Intelligent Data Extraction & Export

    • Instant DL capture – anytime, anywhere with any smartphone – and real-time export to any CRM takes seconds, ensures you capture and work so many more, often missed, in-store leads.
    • Includes options to append the vehicle of choice and assigned salesperson to the lead record.
  • Automated ID Authentication

    • The first line of defense in any identity verification process starts with the inspection of the identity document.
    • In just 6 seconds, catch expired, stolen, forged and altered IDs.
    • ID Drive™ forensically authenticates any version of any driver’s license, passport, or any other government issued ID from the U.S., Canada, and Mexico + 158 other countries and territories.
    • Scan results are instantly viewable in the dealer dashboard
    • Includes management alerts and notifications.
  • Identity Credit Behavior Profiling

    Credit Behavior Profiling

    • Identity verification solutions will not flag people with ‘thin credit’ or nonexistent credit histories because they have never appeared anywhere else.
    • Adopting a ‘credit first’ approach can help catch what these solutions miss.
    • In less than 1 minute, optional credit solution feature converts the DL scan into a consumer consented pre-qualification.
    • A mismatch between credit history and provided personal information could warrant additional scrutiny.
    • Option to push the full credit report and FICO score directly into DealerTrack or RouteOne for decisioning.
  • Identity Information Verification

    Verify Identity Information

    • Once the document is authenticated, the next step is to verify the person’s true identity.
    • This optional feature works by digitally cross-matching customer-provided information against hundreds of databases, to verify the customer’s Personal Identifiable Information (PII) – including address, name, DOB, email, phone and the individuals unique ID combination of Name, DoB & SS#)
    • Unverifiable identities or no identity history are serious red flags.
  • Proof of Presence

    • The final layer of the strategy is establishing “proof of presence.”
    • This optional feature uses location-based or device-based technology combined with multi-factor authentications (MFA’s) to confirm that the person engaging in the transaction is indeed who they claim to be.
    • Replacing traditional OOW questions, a one-time passcode is sent to the cell phone number of the customer identified by the phone carrier – reducing the risk from consumer-not-present fraud tactics.

ID Drive ROI Calculator

Sell More Cars and Make More Money

Command a price premium for an amazing showroom experience. Calculate for yourself the value and ROI ID Drive can deliver for your dealership.

What Our Customers are Saying

  • “eLEND’s Identity Verification Solutions have been a great tool for us. The fraud protection is outstanding—it’s helped us catch potential risks early and safeguard our deals. It integrates seamlessly with our systems, works perfectly with our process, and is fairly priced.  Highly recommend it for dealership security!”
    Mark Christopher Auto Center
    Ontario, CA
  • “eLEND’s ID DriveTM scanner has been invaluable for Lexus Santa Monica. The fraud protection saves us from costly mistakes when a customer needs further verification, especially those with out-of-state licenses.  It’s streamlined our process, saves time, and made a clear impact on our bottom line.  Easy setup and great support—highly recommend!”

    Lexus Santa Monica
    Santa Monica, CA
  • “The identity verification solutions from eLEND have been a huge win for Subaru of San Bernardino. The fraud protection has reduced risk, enhanced our process, and saves us time.  It’s created more sales opportunties and helped us close more deals faster.  Easy to use, fairly priced, and backed by great support.  Highly recommend to any dealer.”

    Subaru San Bernardino
    San Bernardino, CA
  • “eLEND’s identity fraud solution has been a fantastic addition to our process, giving us peace of mind and protecting our transactions. Setup was simple, it works perfectly with our other systems, and the ROI has been excellent. Great product, easy to use, and backed by great customer service—highly recommend!”

    Audi Pacific
    Torrance, CA
  • “NuCar Automotive Group relies on eLEND’s identity verification products to protect our stores from fraud risks. This peace of mind is invaluable in today’s market. Getting up and running was simple, it integrates seamlessly with our systems and the support is excellent. The products work exactly as promised—highly recommend to any dealership!”

    NuCar Automotive Group
    Norwood, MA
  • “ID DriveTM has been an outstanding tool for Tustin Lexus. The driver license scanner is a must-have for verifying IDs quickly and accurately. The fraud protection gives us confidence in every deal and protects our dealership from potential risks  I highly recommend the software, and the customer support is always available to assist!”

    Tustin Lexus
    Tustin, CA
  • Guaranty Chevrolet

    “We had a customer on a $80k Camaro that she wanted to purchase and she had a Texas ID but was living in California now.  When we scanned her ID, it came up red which made us look into the client a little closer.  We confronted the customer about a second form of ID and she immediately got nervous and left the store.  ID DriveTM definitely helped us out in this situation and ultimately saved us from having this vehicle stolen.  We will continue to use ID DriveTM on every customer to ensure this situation doesn’t happen again.”

    Guarantee Chevrolet
    Santa Ana, CA
  • Jack Powell CDJR

    “ID DriveTM has brought peace of mind to us here at Jack Powell. It adds an extra layer of fraud protection in a day where fraud is increasing exponentially. Along with that, the after sale support is 2nd to none. I can always reach someone immediately, and receive any assistance I may need just as fast.”

    Jack Powell CDJR
    Escondido, CA
  • Stivers Ford Montgomery

    “Simple to set up, excellent support, and always accessible—this has really helped us avoid numerous fraudulent purchases! Overall, this should be mandated by the state. It safeguards both dealers and consumers.”

    Stivers Ford of Montgomery
    Montgomery, AL

Some of Our Customers

We proudly work with some of the largest dealer groups and #1 nameplates in the country.

Frequently Asked Questions