Pete Macinnis
Founder and CEO of eLEND Solutions™
Blog
The Real Cost of Disconnected Sales
You don’t need a customer complaint to know when something’s off. A salesperson waiting on the desk. A desk manager bouncing between multiple screens and multiple systems just to find one missing detail. F&I reworking a deal that was already struc...
Blog
How Dealerships Can Win Over the Next Generation of Car Buyers
They’re browsing your site while waiting in line at Starbucks, comparing Google reviews while half-watching Netflix. They’re not searching for dealership content, but if a ‘What To Expect’ video or a real buyer experience shows up in their...
Blog
Adapting to Tariffs: Six Strategies for Car Dealerships to Protect Profits and Stay Competitive
Tariff disruption isn’t just coming. It’s already underway. Inventory is tightening. OEMs are accelerating shipments, delaying launches, and shifting production priorities to minimize exposure. Some brands are freezing prices or offering last-mi...
Blog
How to Leverage Customer Reviews to Build Trust & Drive Sales
Ever had a customer walk in already convinced they’re not going to like you? You can spot them a mile away. Arms crossed. Eyebrows raised. That “prove me wrong” look on their face. They are not there to browse, they are there to fact-check. ...
Blog
The Silent Sales Killer: Credit Anxiety (And What to Do About It)
The automotive industry is facing a unique set of challenges right now, largely due to affordability pressures, complicated by the recently announced tariffs. Different automakers are exposed differently based on their manufacturing and parts sourcing, wi...
Blog
AI and Car Dealerships: A Closer Look at the Changes
Artificial intelligence (or AI) isn’t just a buzzword tossed around at tech conferences anymore. As adoption grows, AI in the automotive industry is becoming a real factor in day-to-day dealership operations. It’s showing up in more places than many o...